In the realm of the best anti-aging skincare products for 2024, Dr. Medion's Carbonated Mask undoubtedly stands out as a noteworthy choice. This mask utilizes carbonated bubbles for deep cleansing of the skin, while also promoting blood circulation, which aids in brightening and firming the skin. Its unique formula blends nourishing ingredients such as antioxidants and natural plant extracts, effectively combating fine lines and wrinkles, and rejuvenating the skin for a youthful vitality.

Dr. Medion cosmetics typically include a blend of natural and scientifically proven ingredients. Specific key ingredients can vary by product.

Many of our products are designed to be gentle and suitable for sensitive skin. However, we recommend checking the specific product details or conducting a patch test.

Put the gel and granulated powder into a cup and combine evenly with the spatula. Ensure that the mixture is mixed evenly before using. Please use the mixture when it is mixed evenly without any lumps of the gel and granules present.

Spaoxy Gel is a special carbonated mask that primes your skin by making it firm and glowing, just like after having a facial at the beauty salon.
Spaoxy Dual Gel, on the other hand, is a carbonated mask for everyday use, and its amount can be adjusted to your preference and applied onto areas of skin concern.
We recommend using both products for their separate purposes by applying Spaoxy Gel twice a week to drastically improve the overall condition of your skin, and Spaoxy Dual Gel for daily use or on areas of concern.

Yes, Dr. Medion products have a shelf life, which is typically indicated on the product packaging.

Dr-medion.com.au orders are dispatched on business days (Monday - Friday, excluding public holidays). We strive to process all orders as quickly as possible. Please note that shipping times may be longer during peak promotional periods. Expect a delay of 5-8 business days during these times.

Once you place an order, a confirmation will be sent to you through the contact method you've provided.

If you've provided an email address, you will receive the confirmation via email; if a phone number was given, it will be via text message.

We strongly recommend using your email for communication purposes.

By using your email, not only will you receive an initial order confirmation, but you will also receive an email with a tracking number once your order is dispatched, allowing you to track your parcel.

To track your Australia Post shipment, you can visit their official tracking page Australia Post Tracking. On this page, you can enter your tracking number to view the real-time status and location of your package, making it easy to monitor the delivery progress and estimate the expected delivery date.

I'm sorry, We exclusively ship within Australia and do not offer international shipping at this time. We appreciate your interest in our products and hope to serve you within Australia.

Return and Exchange Process:

Step 1 - Notify Us: Immediately inform us via email with your details, including the order number. Please note, we do not accept returns or exchanges for items that have been used.

Step 2 - Return the Product: Return the product in its original, unused condition to our distribution centre within 14 business days of delivery (excluding damaged/faulty items). Ensure the package is securely sealed and provide detailed information in the return portal.

Step 3 - Refund or Exchange Processing: Once we receive the returned item, the refund or exchange will be processed within 14 business days.

We reserve the right to cancel orders due to unauthorized use of coupons, and to modify or cancel promotional activities due to system errors or unforeseen issues. We offer exchanges or refunds for damaged/faulty items. For more detailed information, please refer to our refund policy.